Website Redesign: A Guide for Better User Experience

As a general guide, most of our clients spend between $3,000 and $5,000 on their new website design. However, we have web design services from $295 all the way up to $10,000+.

The price of a new website depends on the complexity of the project, the level of customisation, time-frames and the ongoing maintenance requirements. For example, $295 will only get a simple, yet elegant 2 page WebMatix build, whilst a full-fledged ecommerce website will be starting at around $5 000.

When it comes to budgeting for your next website design project, it is important to factor in all the associated costs, such as which platform you are building on, website hosting, domain name registration and SSL certificates. And of course ongoing WebCare for website support and maintenance.

 What is Included in the Cost of Website Design Services?

The cost of web design project depends on the scope of the project. It usually includes everything from planning and strategy to design and development and finally, testing and launch. Once your site is up and running, we can provide ongoing support and maintenance services to keep it running smoothly. Here's a more detailed breakdown of what's included in our custom web design services:

• Strategy and Planning: We start every project with a discovery phase where we learn about your business goals and target audience. This helps us develop a strategic plan for your website that aligns with your business goals.
• Design and Development: Once we have a solid plan in place, our team of designers and developers get to work bringing your vision to life. We'll work with you every step of the way to ensure that you're happy with the direction that we're going.
• Testing and Launch: Before we launch your new site, we put it through rigorous testing to ensure that there are no glitches or broken links. Once everything is confirmed to be working correctly, we'll officially launch your new site!
• Ongoing Support and Maintenance: We don't just abandon you after launch! We can provide ongoing support and maintenance services to keep your site running smoothly long after launch day.

When it comes to how many pages are included in our website builds, it will depend on the package that you purchase and the platform on which the website is built.

EasyWeb with Webmatix & WordPress Website Pages

For example, our EasyWeb websites include 2-8 pre-built pages, whilst our WordPress template packages will include 1-5 in the initial cost. We can add more pages at an additional cost, or you can choose to add these in yourself. The WebMatix platform has inbuilt video tutorials, and there are many online tutorials for WordPress online.

Custom Website Pages

Customised web design builds are priced on application due to the nature of the website itself. The web solution offered will include the amount of pages required for your business.

End of the day, we can assist with adding as many pages as you like, and we also have a team of expert copywriters who can assist with content creation, however these are our complimentary services at an additional cost.

It is important to remember that a website built by The ICT Shak is a dynamic, living thing, and will always be built on a content management system (CMS) platform, which will allow you to easily login and add pages, posts and products yourself!

The typical process for web design services is as follows:

Initial consultation to determine website requirements: 

During an initial consultation, either in person or over the phone, we will discuss your website requirements in detail. This includes things like your target audience, the overall purpose of your website, what kind of content you will be displaying, etc. We will also ask you to provide any existing branding materials you have so that we can ensure that your new website reflects your brand in the best light possible.

Quote provided with project scope and terms and conditions: 

Once we have a good understanding of your project requirements, we will put together a quote for you that outlines our proposed project scope as well as our terms and conditions. We want to make sure that both you and we are on the same page from the start, so this step is very important.

Depending on the project, payment in full, or a 50% payment may be required to commence work: 

For most projects, we require a 50% deposit before we begin work. However, for some smaller projects, we may require full payment upfront. This will be determined during our initial consultation.

Design concept provided for client feedback: 

Once we have received your deposit (or full payment), we will get to work on creating a design concept for your new website. This concept will be based on the discussions we had during our initial consultation as well as any existing branding materials you provided us with. Once the concept is complete, we will send it over to you for feedback. We want to make sure that you are happy with the direction of the project before we move onto building out the actual website.

Website built to client’s requirements: 

Once we have received your feedback on the design concept and made any necessary revisions, it’s time to start building out your actual website. We will build out all of the pages and functionality that we discussed during our initial consultation and make sure that everything meets your expectations. Throughout this process, we will keep you updated on our progress and welcome any feedback or input you may have.

Final payment and launch of the website: 

Once your website is complete and you are happy with it, all that’s left to do is make final payment and launch your site! We will help you launch your site and ensure that everything is working properly. After that, it’s up to you to start driving traffic to your site and growing your business!

We generally require clients to provide us with content for their website design, including text based content, imagery, logos, and branding style guides. This ensures that the branding image and style is consistent across all web platforms. We also recommend that our clients have a professional or stock of images to use for their website, as well as for social media and other online platforms.

Consistent Branding is Key

To maintain a consistent brand it's important to use the same or similar fonts, colours and logos across all web platforms. If you don't have these ready to go, our team can help create a style guide for your website and future use, but of course, this will be at an additional charge as our web designer will need to focus special attention on branding to create a style guide.

We also require that all content is provided before commencing work on the website. This includes text, videos and any other forms of content that you may need.

Why Branding is Important

Your website is often the first introduction that potential customers have to your business. As such, it's important to make sure that your website is an accurate reflection of your brand. That means using the same or similar fonts, colours, and logos across all platforms. Consistent branding is key to maintaining a professional image and gaining the trust of potential customers.

If you don't have all the necessary assets for branding your website, our team can help create a style guide. However, this will be at an additional charge as our web designer will need to focus special attention on branding to create a style guide. In the end, though, it's worth it to make sure that your website accurately reflects your brand and leaves a good impression on potential customers.

How We Can Help with Branding

At The ICT Shak, we understand the importance of consistent branding across all platforms—including your website. We require all clients to provide us with images for their website design so that we can ensure that the branding image and style is consistent with your digital footprint across the internet. If you don't have these ready to go, our team can help create a style guide for your website and future use.

Creating a style guide requires special attention from our web designer and will incur an additional charge; however, we believe that it's worth it in order to maintain a consistent brand identity for your business.

Your website is often the first introduction that potential customers have to your business—which is why consistent branding is so important. At The ICT Shak, we understand this importance and require all clients provide us with images for their design phase so we can accurately reflect their brand on their website. If you need assistance with gather assets or creating a style guide, our team would be more than happy to help; however, there will be an additional charge as special attention from our web designer will be required. Having a consistent brand identity across all web platforms helps build trust with potential customers and creates a professional image for your business—both of which are worth any extra cost or effort!

ECommerce can be applied within a website in a number of ways from a simple PayPal button to a full blown eCommerce solutions.

How eCommerce is added to the website will depend on the platform the website is built. Joomla! and WordPress  have some great eCommerce extensions, and the Pro version of WebMatix has a simple shop add-on.

Joomla Ecommerce 

If you're using Joomla, we recommend using the VirtueMart extension. VirtueMart is a feature-rich eCommerce solution that's easy to use and highly customisable. With VirtueMart, you'll be able to create complex product catalogues, set up multiple payment and shipping methods, and track your orders and inventory.

Wordpress Ecommerce

If you're using WordPress, we recommend using the WooCommerce plugin. WooCommerce is the most popular eCommerce solution for WordPress, powering over 30% of all online stores. With WooCommerce, you'll be able to sell physical and digital products, offer coupon codes and discounts, set up shipping and tax rules, and much more.

WebMatix Pro

And if you're using WebMatix Plus, you can simply add the shop add-on to turn your website into an online store. The shop add-on includes all of the basic features you need to start selling products or services online, including a shopping cart, checkout process, order management system, and more.

Once your website is completed and goes 'live', we can offer a range of ongoing website maintenance packages to suit your needs.

This includes making changes, updates, adding new pages or content, as well as monitoring the website for any security threats. We also offer digital marketing & search engine optimisation packages to help boost your website and brand!

Content Updates & Changes

One of the most important aspects of maintaining a website is ensuring that the content is accurate, up-to-date, and relevant. Over time, things will change - product offerings will change, prices will change, contact information will change. That's why we offer content update packages to keep your website looking its best.

We can make changes and updates to existing pages as well as add new pages and content as needed. We can also monitor your website for any security threats so you can rest assured that your website is in good hands.

Website Security and Update Services

Once your website is up and running, as part of our Web Care packages for Joomla and WordPress websites, we offer you a security update service if you are hosting your website with us. This includes a guarantee that if you website is hacked we will fix it free of charge.

This services includes core and extensions updates, off-site backups and security scanning and monitoring giving you peace of mind knowing your website is secure. 

Digital Marketing & SEO Packages

In addition to our regular maintenance packages, we also offer digital marketing and SEO packages to help boost your website in the search engines and get your brand noticed by more people. Our digital marketing package includes social media management, blog writing, email marketing, and more. And our SEO package includes keyword research, title tag optimisation, meta description optimisation, and more.

Here at The ICT Shak, we offer a wide range of services to help you keep your website running smoothly long after it goes live. From content updates and changes to digital marketing and SEO packages, we've got you covered. Contact us today to learn more about our ongoing services and how we can help you take your website to the next level!

Size and Complexity

A 'brochure style' website—one that simply provides information about your company or services—is usually the quickest and easiest to put together. In most cases, a new web designer can have this type of site up and running in as little as two weeks. Of course, there are always exceptions; if you have a very large or complex website, it could take longer.

On the other hand, eCommerce websites—websites that sell products or services online—are typically much more complex than brochure style websites. These types of sites require additional functionality, such as shopping carts, payment processing, and shipping integration. As a result, they often take longer to build; anywhere from six to twelve weeks is not uncommon.

Other Factors to Consider

In addition to the size and complexity of your website, there are a few other factors that can influence how long it takes to build. For example, the availability of the people working on the project can have an impact.

Another factor to consider is your own availability. How quickly are you able to provide feedback or approvals? The speed with which you're able to review and approve work will play a big role in how quickly your site gets completed.

So, how long does it really take to build a website? The answer is: it depends. The amount of time it takes can vary depending on the size and complexity of the project, as well as other factors like the availability of the people working on it. In most cases, though, you can expect a simple 'brochure style' website to take between two and six weeks from start to finish. More complex e-commerce websites may take up to twelve weeks.

If for whatever reason you are not happy with your first revision of your new website design, we will do a new design, no questions asked.

However, no, we do not offer a money-back guarantee on our website design services. As website design services is a services-based product, we do not offer refunds as the work has been completed and delivered as agreed. This is a uniform policy across all of The ICT Shak services from web development services to social media scheduling.

Why We Don't Offer a Money-Back Guarantee

As much as we want our clients to be happy with the results of our work, we also understand that there is always a risk involved when commissioning someone to create something for you. This is why we do not offer a money-back guarantee on our website design services.

We believe that offering a money-back guarantee would be disingenuous because it implies that we are confident in our ability to deliver exactly what the client wants, 100% of the time. In reality, this is impossible. There will always be instances where the client isn't completely satisfied with the results, and that's okay! That's why we offer unlimited revisions on all of our projects.

If you're not happy with your first revision of your new website design, simply let us know and we'll be happy to do another one, no questions asked. We want you to be happy with the end result, and we're confident that we can get there with some back-and-forth until we find something that you love.

At The ICT Shak, your satisfaction is important to us. That's why we offer unlimited revisions on all of our projects until you're completely happy with the end result. We believe that offering a money-back guarantee would be disingenuous because it implies that we are confident in our ability to deliver exactly what the client wants, 100% of the time. In reality, this is impossible. If you're not satisfied with your first revision, simply let us know and we'll be happy to do another one, no questions asked.